Reginald J. Clayton(901) 502-3669 (cell) E-mail: Reginald.Clayton@yahoo.com
Objective To seek a position that will exercise my knowledgeable skills in the field of Computer Engineering and Programming
Overview A multi-tasked individual that is business oriented, reliable, and energetic to get the job done. Over 15 years of Information Technology Support experience. Ability to work remotely with internal/external teams and business units Efficient in SQL, Toad for Oracle, Server Functions, all Microsoft applications Good analytical skills with regards to processes, documentation, and requirements
Education Bachelor of Science in Electrical and Computer Engineering May 2004 Concentration in Computer Engineering Christian Brothers University, Memphis, Tennessee Top 10% Whitehaven High School, Memphis, TN, May 1999 Valedictorian (1 out of 467)
Job Experience
05/23/2016 - Present AT&T Mobility Memphis, Tennessee Business System Analyst – BSA Researching issues within JDA WMS (Red Prairie WMS 2012) to develop a permanent solution Through project management procedures (TDP – Agile/Waterfall Technologies) TDP – Technology Driven Platform
06/29/2012 – 05/22/2016 AT&T Mobility Memphis, Tennessee Production Support Analyst: (promoted within AT&T to BSA) This includes middleware Integration Hub and LENS (Logistics Execution Nervous System) Providing warehouse system support On-Call rotation as necessary Created SOPs to help assist new team members learn how to correct issues within an extremely customized JDA WMS (Red Prairie) application EDI analysis to assist Super Users in error resolution Helping the IC department with inventory control issues Support for JDA (formerly Red Prairie) WMS systems (PROD, LENS, LIHUB) Re-Logging failed events that distribute data between middleware applications MOCA Trace review for error root cause analysis and correction Managed EPICs – ensuring ASNs were successfully received into the system Monitoring System Speed and clearing blocking locks with JDA WMS Create / Troubleshoot adhoc scripts from WMS tables CORS – Carton Order Routing System Made sure cartons are picked and diverting correctly on conveyor Cancel incorrect orders back to Host/Oracle properly Update orders, picks, shipments as needed to ensure proper trail through JDA WMS Maintain receiving / shipping trucks for door docking Troubleshooting printers, label printers, and computers in high production warehouse Starting stopping MOCA jobs / tasks that were essential to warehouse operation Create driving SQL commands for DDA creation for Supervisor and manager use Creating users for all systems mentioned above Trained new WMS Support Analysts on AT&T’s systems, procedures, and practices IT Support Providing support for other IT departments to help fill in low staffing Floor support Zebra and Xerox printers Maintained PNA printers (Auto Tamp printers) Help fix / troubleshoot computers and software
PROFESSIONAL EXPERIENCE – CONT’D
08/2004 – 11/2009 KM Logistics – 3PL for Cummins Inc. Memphis, Tennessee System Support Specialist/DBA/Senior Systems Analyst 24/7 on call duty – 3 shifts 6 days a week
03/2003 – 08/2004 Cummins Inc. Memphis, Tennessee Operations Intern / Inventory System Analyst: (hired within Cummins Inc. for KM IT) IOOS: Synching parts between Ordering and Inventory Databases Maintain receiving, inventory, and outbound operations Analyze and fix parts upon demand in the Ordering database Creating expected receipts for parts Develop SQL scripts to retrieve and manipulate data for inventory reports in Oracle SQL*Plus Assist in maintenance of daily inventory accuracy for receiving and outbound using SQL scripts Maintained a weekly report for Information Systems on parts that were out of synchronization Determining/Learning piece rate system for KM Logistics Created and Maintained ad-hoc reports for Cummins Inc. directors and managers. Produced analysis reports, and documentation Help to coordinate data collection and reporting for multiple departments Projects Six Sigma – kept track of all projects, formatted forms, and participated in groups as needed Sarbanes Oxley – developed/maintained process flows and documentation Power Sweep - upgraded operating system from Windows NT to XP; loaded relevant applications to each person’s PC ISO – responsible for random audits of all departments in lieu of compliance to ISO 9001 guidelines; maintain/develop work instructions, process flows, and approval of documents Quality – designed web page prototype for production line
Job Experience – Not Listed
Computer Skills
References available upon request. |
|
Reported to management, IT costs, inventory, and data analysis Provided system administration for emails, file access, and management (World Spice, for HR Dept, kept domain current) Customer Support/Help Desk for KM (3PL) Maintained, troubleshot, and supported cell phone and cell phone distribution for management. CORE Team member developer of WMS project (Red Prairie -Warehouse Management System) Developed labels for warehouse and reports for Management (using C and SQL) Created/Maintained more efficient ways of data manipulation per request of General Manager (HTML, CSS, ASP) Maintaining/troubleshooting printers, printing software, creating/maintaining labels for Cummins Inc. warehouse and mapping printers Develop/Create SQL scripts to retrieve and manipulate data for inventory reports (Oracle 10g) Developed/Created data storages for all of KM’s data (DBA) through MS SQL Server – (T-SQL, DTS Packages – SQL Server 2000) Developed relational database design concepts for KM Logistics. – (SQL Server) Started OLAP Cube Design for PTS for warehouse employees through MS Analytical Services Created/Maintained DTS Packages, schedules , and SQL Server Agents (MS SQL Server) Fix floor system and hardware issues on demand (computers and software)
|
Project Planning/Management – HR PC/Software upgrade, SQL Server implementation Maintained/Developed intranet web apps on an as needed basis (HTML, CSS, SQL, and ASP) Created Web App to allow Management to obtain data for all employees securely (HTML, CSS, SQL, and ASP) Created a Request database accessible through the local server for hot request on floor (Intranet Web Site) – (HTML, CSS, ASP, SQL, MS ACCESS) Maintaining/troubleshooting servers, data, and mapping secure drives (MS SQL Server 2000) Designed , created, and tested implementation of reports for logistics operations management (MS ACCESS, SQL, HTML, ASP) Created several user interfaces through: MS Access these interfaces where connected through Explorer, Oracle, and Excel PowerSweep core member – (upgrading all computers in the building Cummins & KM) PrintSmart core member – (upgrading all printers in building Cummins &KM) Maintain/Troubleshoot computers daily (approx. 400 PCs, 10 auto-bag machines) Maintained RF Gun equipment Included as core member for all IT projects Help desk for warehouse – (maintained all issues) |